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CLF Boxwise
ITW Shinemark Case study

Shining a light on great service

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Services at a glance
Supply of packagingDie cut unjoined boxesEB (double wall board grade)Product developmentRegular and extra deliveriesStock managementStoragePackaging advice and support

About

ITW Shinemark

ITW Shinemark is a manufacturer of foils, films and metallic/foil laminates mostly for the graphics industry and is part of the Illinois Tool Works Group, based in Chicago, USA. CLF Boxwise has provided packaging (including boxes, wrap and tape) alongside and a full stock and serve solution to ITW Shinemark and its group counterparts in and around the UK for more than ten years.

We have a brilliant relationship with CLF Boxwise. The sales and customer services teams are informative, helpful and reliable; if they say a delivery will arrive on a certain date, we know it will. The communication from the sales team is exceptional. They are open and honest and they look after us well including offering additional services such as storage and stock management.

When we go out to tender for a service, we will fight for CLF Boxwise because of the quality of its service including its stockholding. We get regular deliveries three times a week but if we require another delivery, even a relatively small one, we can get that too.
Colin Baker
Production Manager with ITW Shinemark

The challenge

As good as a company is, there is always the driving ambition to be better. ITW Shinemark uses robotic machinery to pack its boxes and previously had to use plastic straps to keep these secure. However, ITW Shinemark felt the straps were not environmentally friendly and wanted to tackle this problem, without reducing quality and efficiency. They wanted a box which had locking tabs on it but was still strong enough to safely transport its products safely and effectively. They worked collaboratively with CLF Boxwise to find a solution.

The solution

After a series of trials lasting eight months, the perfect box was devised which was strong enough to be handled robotically and could be closed firmly and securely, without the need for straps. As part of this project, CLF Boxwise liaised with different suppliers, with our sales team using their invaluable knowledge to eventually create the final products, which ticked all the boxes.

Alongside this, our team have also assisted ITW Shinemark in some major redesign projects which have revolutionised and improved the company’s productivity and overall brand. ITW Shinemark has also used CLF Boxwise’s Vendor Managed Inventory system to buy a vast array of corrugated and consumable packaging products.

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